Archive for the 'Management Tips' Category

The Power of the Network: How to Develop Competitive Advantage in Business

Sunday, June 1st, 2008

An amazing thing happened today that exemplifies the power of the “global network”.
I received a call from UPS Japan. They have to deliver a parcel from America to my Italian associate that lives in Tokyo. The address on the waybill was incorrect and there was no telephone number on the waybill.
UPS wanted to deliver this […]

Towing on the Net

Thursday, May 8th, 2008

The Internet has grown significantly in the last several years. Almost all businesses today use email for everyday correspondence. It is being used in the towing industry by motorclubs and towers alike. The motorclubs dispatch calls and accept claims over the Internet. Many towers are using it to send pages to drivers, to track their […]

The Parable of the Jackrabbit: The Missing Key to Effective Goal Setting

Wednesday, April 30th, 2008

So you’ve got a goal, and you know someone who has already reached it? Maybe it is earning a certain degree, or opening a business and making it fly. Before you try to duplicate what others have done to attain what they have, be sure of one thing. Understand the Parable of the Jackdabbit:
A man […]

Benchmarking and Performance Management (1)

Saturday, April 26th, 2008

Comparing outcomes could be fascinating. For example if you are eager to know whether there are more divorces in Hollywood than on average?
To measure the length of someone you can use a yard-stick, ruler or a measuring tape. If you have taken the measure, you can than compare it with others. If you want to […]

5 Steps to Make the Rest of 2005 Extraordinary

Sunday, April 20th, 2008

So here we are in July. Where did the first half of the year go? It only seems a couple of weeks ago that I was drinking festive egg-nog, wearing my Christmas sweater and humming ‘Sleigh Ride’ too loudly in line at the supermarket.
It’s kinda scary to think that there’s just six months of […]

Do You Really Care What People Think?

Friday, April 18th, 2008

You had better care! Because what people think usually leads
to predictable behaviors that can really affect your business,
non-profit or association for better or worse.
Look at your employees. If they believe you really don’t care
about them, your organization’s productivity can take a nose
dive.
And what about customers? They had better remain convinced
of the value of your products […]